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For care providers and their suppliers

Supplier compliance, kept in order

Invite your suppliers and contractors, collect their compliance documents and review every requirement in one place.

People join by invitation. Sign in with the account you set up from your invitation email.

Brightpath CleaningChecklist for Sunrise Care · Cleaning services1 missing
3 of 4 requirements met
  • Public liability insuranceCurrent
  • National police checkProcessing
  • Workers compensation insuranceMissing
  • Infection control trainingCurrent

HOW IT WORKS

From invitation to approval in three steps

Everyone works from the same checklist, so nothing gets lost in an inbox.

  1. Invite

    Send an invitation by email. Your supplier signs in and sees exactly which documents your services need.

  2. Collect and check

    Suppliers upload each document once. It is checked against your requirements before it reaches a reviewer.

  3. Review and approve

    Reviewers pass or fail each requirement and add a note. Suppliers see what is missing and resubmit.

WHO IT'S FOR

Built for both sides of the relationship

Providers set the requirements and make the decisions. Suppliers see what to send and what is still missing.

FOR PROVIDERS

Know which suppliers are ready

Provider Admins and Reviewers see every supplier's status in one place.

  • Invite suppliers and contractors by email
  • Set the documents each service needs
  • Review each document against your requirements
  • See what is expiring before it lapses
For providers

FOR SUPPLIERS

Send your documents once

Suppliers and contractors see what each provider needs and what is still missing.

  • See each provider's checklist
  • Upload from your phone or computer
  • Know what is missing, and why
  • Fix and resubmit in one step
For suppliers

Your records stay with the right people

Compliance records are sensitive, so access is narrow by default and every change is recorded.

Security and privacy
  • People only see records for their own organisation
  • What each person can do depends on their role
  • Suppliers never see AI check results or notes
  • Documents are kept in private, encrypted storage
  • Every change is recorded in an audit history
  • Records and documents are stored in Sydney, Australia

Questions

You join by invitation. A care provider, or your Provider Admin, emails you a link to set up your account; then sign in with the email and password you set up. If you have forgotten your password, choose Forgot password on the sign-in page.

Your care provider sends you an email invitation. Open the link, sign in or set your password, and you will see the documents they need.

Only the providers you work with, and only the people in those organisations whose role lets them review documents.

No. AI helps reviewers check documents faster, but a person makes every pass or fail decision.

You will see which requirement failed and the reviewer's note. Upload a replacement and resubmit.

Read the Help centre, or contact support from the link at the bottom of every page.

Ready when you are

Sign in with your Care Collaborator account to see your suppliers or your checklist.

Supplier without an account? Ask your care provider to send you an invitation.