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For Provider Admins and Reviewers

Every supplier's compliance, in one place

Invite suppliers, set what each service needs, and review their documents with a clear record of every decision.

People join by invitation. Sign in with the account you set up from your invitation email; your Provider Admin can invite new team members.

Suppliers · Sunrise Care4 suppliers · 1 waiting for review
  • Brightpath CleaningCleaning servicesReady
  • Northside LinenLaundry · 2 documents missingPending
  • Coastal Physio GroupAllied health · Submitted todayProcessing
  • Red Gum TransportClient transport · Insurance expires in 14 daysExpiring

WHAT YOU CAN DO

Less chasing, clearer decisions

Everything your team needs to bring a supplier on board and keep them compliant.

  • Invite by email

    Add a supplier's email and choose the services they provide. They get a link to sign in and start.

  • Set your requirements

    Choose which documents each service needs, which are mandatory, and when they expire.

  • Review side by side

    Open each document beside the requirement it answers, then pass or fail it with a note.

  • Checks before review

    Documents can be checked automatically first. Your reviewers see the result; suppliers do not.

  • Stay ahead of expiry

    See which documents expire soon and remind suppliers before they lapse.

  • A record of every step

    Invitations, uploads and decisions are recorded with who did them and when.

ROLES

Who does what

Access follows each person's role, and stays inside your organisation.

  1. Provider Admin

    Manages suppliers, invitations, requirements and team members for your organisation.

  2. Provider Reviewer

    Reviews submissions and records pass or fail decisions. Can read requirements but not change them.

  3. Care Collaborator team

    Sets up provider organisations and looks after platform settings. Contact support if you need a new organisation.

Questions

By invitation. Your Provider Admin invites you by email, and you set up your account from that email. Then sign in with the email and password you set up. Your access here depends on the role your organisation gives you.

No. Provider Reviewers can read requirements and record decisions. Only Provider Admins can change requirements, suppliers and team members.

Their checklist, their documents and the notes your reviewers leave for them. They never see automatic check results.

A Provider Admin invites them by email from Provider users. They set up their account from that email and sign in with it.

Bring your next supplier on board

Sign in to invite a supplier, or ask your Provider Admin for access.